subtitlesdog
Privacy Policy
Effective Date: August 14, 2024
subtitlesdog.com ("we", "our website") respects and protects your privacy. This Privacy Policy details how we collect, use, store, share, and protect the personal information you provide when using our services. By using our website, you agree to the terms and conditions outlined in this Privacy Policy. If you have any questions regarding our policies, please contact us at [email protected].
1.Information We Collect
1.1 Information You Provide
We collect information that you directly provide to us in various ways:
• Account Information: When you register an account, we collect your basic information, including your name, email address, phone number, and password. We may also ask you to provide additional information related to your identity or payment methods, such as billing address and company name.
• Payment Information: When you purchase services through our website, we collect payment-related information. We use secure third-party payment processors to handle payment information, and we do not store your complete payment card information.
• Communication Information: If you contact our customer support team or communicate with us via email, chat, or phone, we collect all information you provide. This may include your name, email address, communication content, and any related attachments or documents.
• Content Information: During your use of our services, you may upload, download, convert, or store various documents. We temporarily store these documents based on your actions and adhere to strict confidentiality measures.
1.2 Information Collected Automatically
When you visit or use our website, we automatically collect certain information, including but not limited to:
• Device Information: We may collect information related to the device you use, including device type, operating system version, device identifiers, IP address, browser type, and language settings.
• Usage Data: We collect information about how you interact with our website and services. This includes pages you visit, links you click, search terms you enter, and how you navigate our website. We use this data to improve our services and optimize user experience.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track your website activities. These technologies help us understand user preferences, website traffic patterns, and how users use our website. You can manage the use of cookies through your browser settings, but disabling cookies may affect your experience with some features.
1.3 Information from Third-Party Sources
We may collect information about you from third-party partners and service providers. For example, when you choose to access our services via third-party login (e.g., Google, Facebook), we receive your basic personal information and public profile from these platforms. We may also collect your information through social media, ad networks, or other online platforms to better understand your interests and provide personalized services.
2. How We Use Information
We use the collected information to provide, maintain, and improve our services and protect our users and platform. Specifically, we use your information for the following purposes:
2.1 Providing and Improving Services
• Account Management: We use your information to create and manage your account, ensuring that you can seamlessly use our services. This includes providing you with login credentials, password resets, and account notifications.
• Personalized Experience: We analyze your usage habits and preferences to provide you with customized content and recommendations. For example, we may recommend relevant conversion tools or services based on your previous conversion history.
• Payment Processing: We use your payment information to process transactions, manage billing, and fulfill financial obligations. We partner with third-party payment processors to ensure your payment information is protected and complies with industry-standard security protocols.
2.2 Customer Support and Communication
• Responding to Requests: When you submit questions or requests to our support team, we use your information to provide assistance and resolve issues. We may communicate with you via email, phone, or online chat to ensure timely resolution.
• Sending Notifications: We send you important notifications related to our services, including policy updates, system maintenance, and feature changes. We may also send you notifications related to your account or transactions, such as payment confirmations and invoices.
2.3 Legal Compliance and Security
• Legal Obligations: We may process and disclose your information in compliance with legal requirements. This includes responding to requests from law enforcement agencies, complying with court orders, or fulfilling legal obligations.
• Security Protection: We implement a variety of technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. These measures include encryption, firewalls, access controls, and regular security audits and updates to address new threats and challenges.
2.4 Marketing and Advertising
• Personalized Advertising: We may use your information to display ads that may be of interest to you. These ads may be based on your browsing history, usage habits, geographic location, and other information. We may also work with third-party ad networks to show you personalized ads. You can opt out of personalized ads, but this may not reduce the number of ads you see.
• Market Analysis: We analyze user data to understand market trends, user needs, and how our services perform in different regions and demographics. This helps us develop marketing strategies and optimize our products and services.
3. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties, but in the following circumstances, we may share your information:
3.1 Service Providers and Partners
• Technical Support: We collaborate with third-party service providers who help us provide and maintain our services. These providers may process payments, host data, provide customer support, etc. We ensure that these third parties have limited access to your information and strictly adhere to our privacy policy and relevant laws.
• Advertising and Analytics Partners: We may share your information with ad networks, social media platforms, and analytics companies to better understand user behavior and provide you with personalized ads and content.
3.2 Legal Requirements and Compliance
• Legal Processes: If we believe it is necessary to comply with legal processes or protect our rights, property, or safety, we may disclose your information. This includes responding to law enforcement requests, investigating fraud, or protecting our users from illegal activities.
3.3 Business Transfers
• Business Restructuring: In the event of a merger, acquisition, reorganization, or sale of assets, we may transfer your information to the relevant third party. In such cases, we will make every effort to ensure your information is adequately protected and notify you of these changes when necessary.
event of accidental data loss.
12.4 Data Minimization
We follow the principle of data minimization by collecting and processing only the minimum amount of personal information necessary to provide our services. We regularly review and delete personal data that is no longer required.
12.5 Security Audits
We conduct regular internal and external security audits to ensure that our data protection measures meet industry standards and regulatory requirements. We also continuously improve our security strategy based on audit results.
13. Data Protection Officer (DPO)
In accordance with GDPR and other privacy regulations, we have appointed a Data Protection Officer (DPO) who is responsible for overseeing our data processing activities and ensuring our compliance with all relevant data protection laws.
13.1 Responsibilities of the DPO
• Compliance Oversight: The DPO is responsible for overseeing our privacy policies and practices to ensure compliance with applicable data protection laws.
• User Inquiries: The DPO is the main point of contact for users on privacy-related issues. Users can reach out to the DPO with questions or complaints regarding data processing.
subtitlesdog.pro's Privacy Policy is overseen by the following entities:
If you have any questions or concerns regarding this Privacy Policy or the use of your personal data, or if you wish to exercise your data rights, please contact us by email at [email protected] or by mail at the following address:
subtitlesdog.pro Hong Kong Company
100 Des Voeux Road Central, XX Building, XX Floor
Central, Hong Kong
Attention: Legal Counsel
